1 comment

My package never came in the mail. I will never order with boohoo again. The shipping days are never correct.

Boohoo Pros: Good choice.

Boohoo Cons: Unable to contact, Not sticking to policy.

Location: Foley, Alabama

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Try going through an online website called Resolver (in association with Martin Lewis from moneysavingexpert). I have the same problem and they started to ignore my emails.

I used Resolver and they responded almost immediately. They are still blaming the courier and still telling me to wait for another week (despite me being a next day delivery annual customer) but now they are forced to respond to the emails because a third party is involved. I am going to respond back again as I am not willing to wait for a refund when this is not a problem of my making and which has supposedly gone wrong at the courier end.

I paid immediately but they apparently don't need to. Hope this will help you.

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