I have placed 3 separate orders paying each time 5.99 for the next day with the first on the 16th, then 17th then 19th I have yet to receive any of them, and they are all Xmas gifts:(
Hermes who they use have allegedly tried to deliver with the excuse no one being here. There are 2 flaws with that apart from the obvious that I was in, in that I have a dog who can smell anyone hundreds of yards away and barks when anyone is near plus today I was actually sitting at the window waiting after initially receiving a text to say a delivery was on its way.
They lied by sending me a text to say they tried to deliver at 3.27 but no one was here. Apparently I will get these on Monday, the next working day.
I think this is disgusting behavior and takes advantage of the current situation and there is not anything we can do. The sad thing is that this reflects badly on Boohoo.
User's recommendation: Sadly great clothes but awlful delivery promise.
Monetary Loss: $18.
Preferred solution: Deliver product or service ordered.