Boohoo Reviews

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Return/Payment

Boohoo - Return/Payment
Boohoo - Return/Payment
Boohoo - Return/Payment
Boohoo - Return/Payment
Boohoo - Return/Payment
My complaint is the portal has given me wrong numbers I needed to return items , so I returned them to uk warehouse in BB10 2BQ With a letter explaining Today I notice a payment in my bank via Clearway the monthly sum , but I cancelled this with my bank So can I please ask you to investigate this for me My details are as follows Mr C Russell 375Ashford Road Staines upon Thames TW181QG Mobile number 0758819**** Email Chris.russell228@***.com If this email is in the wrong department please can you forward it on many thanks Kind regards
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ID
#2217072 Review #2217072 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

To change my address as it is wrong

I didn't put the correct address in! I need to do it asap. I already paid for my items. Therefore I need to know how can I go in and add my apartment number so I can get my items.
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ID
#3138770 Review #3138770 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$293
Preferred solution
Full refund
New Reviewer

Missing order

Order #MUS10294**** I placed an order on November 13,2021 received tracking and still haven't received my order. I would like a refund because this is to long for a packed to be delivered with no information on why its taking to long.
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ID
#3138415 Review #3138415 is a subjective opinion of poster.
Location
The Bronx, New York
Loss
$51
Preferred solution
Full refund
New Reviewer

Haven’t received order

I havent received my order yet. The order no. Is NA 11240****.There are no updates to the tracking of my packages. Contact me back a @ 478342**** or whisby.maryj2@***.com ASAP.
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ID
#3138325 Review #3138325 is a subjective opinion of poster.
Location
Macon, Georgia

Horrible service

I am still waiting on my two orders paid for express shipment and I been trying to speak to someone in customer service and there is nothing but this virtual service which sucks I dont see me ever ordering from this company ever again
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ID
#3138238 Review #3138238 is a subjective opinion of poster.
Location
Brooklyn, New York

Its been more then 10 days and I havent recieved my order

Thanks for finally getting back to me but the timing is awful I finally received my items but the delivery timing was off..Im happy with my purchase butvI definitely deserve some kind of credit
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ID
#3138220 Review #3138220 is a subjective opinion of poster.
Location
Baltimore, Maryland

Rubbish

Hardly get a response from boohoo absolutely rubbish when need to talk about refunds Im owed a refund and they have tried to only give me half of it

User's recommendation: Don’t waste your money.

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ID
#3137871 Review #3137871 is a subjective opinion of poster.
Location
Trowbridge, England
Loss
$11
Preferred solution
Full refund
New Reviewer

Not delivered

I payed for next day delivery still waiting 3 days later, no way to get in to touch with them them!!!!
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ID
#3137580 Review #3137580 is a subjective opinion of poster.
Location
Sunderland, England
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer

Did not receive me order

I stop havent got my order its been almost a month this ridiculous want a refund I dont understand how you guys loose my order and not notify me

User's recommendation: Don’t shop with boohoo thru are trash.

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ID
#3137462 Review #3137462 is a subjective opinion of poster.
Pros
  • Great fashion at reasonable price
  • Cheap products
Cons
  • No email or any form of contact or assistance given
  • Poor customer service
  • Customer service
Loss
$118
Preferred solution
Full refund
New Reviewer

Parcel

Havent received my parcel I dont receive my parcel I havent received my parcel I havent received my p
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ID
#3137164 Review #3137164 is a subjective opinion of poster.
Location
Blackwall, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My order hasn't come

I order some clothes and bag it I got next delivery when I ordered it and it still hasn't come I need my order as it a Christmas present
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ID
#3137109 Review #3137109 is a subjective opinion of poster.
Location
Colchester, England
Pros
  • Never received my order
Cons
  • Late deliveries
Preferred solution
Apology
New Reviewer

Haven’t received my order

Havent received my order My name is Derek Jones my email is Derekjonesjr2007@***.com can you give me a call back773 426 **** anytime Ive been waiting for my order like two weeks and I have never received it thank you so much
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ID
#3137096 Review #3137096 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$165
Preferred solution
Full refund

Sent wrong thing for return

I think its absolutely disgusting you dont get anybody to talk to iBooks trying to sort out this for two days I ordered a 14 you sent 16 then I had to re-order Pay delivery charge again disgusting service

User's recommendation: Would never recommend boo-hoo.

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ID
#3137016 Review #3137016 is a subjective opinion of poster.
Location
Portsmouth, England

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