Unclaimed
Boohoo Reviews
660K
CLAIMED LOSSES
1.5K
TOTAL REVIEWS
55.8K
PAGE VIEWS
5
ISSUES RESOLVED
Boohoo Reviews
New Reviewer
Return/Payment
My complaint is the portal has given me wrong numbers I needed to return items , so I returned them to uk warehouse in BB10 2BQ With a letter explaining Today I notice a payment in my bank via Clearway the monthly sum , but I cancelled this with my bank So can I please ask you to investigate this for me My details are as follows Mr C Russell 375Ashford Road Staines upon Thames TW181QG Mobile number 0758819**** Email Chris.russell228@***.com If this email is in the wrong department please can you forward it on many thanks Kind regards
ID
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTo change my address as it is wrong
I didn't put the correct address in! I need to do it asap. I already paid for my items. Therefore I need to know how can I go in and add my apartment number so I can get my items.
ID
Location
Atlanta, Georgia
Loss
$293
Preferred solution
Full refund
New Reviewer
Missing order
Order #MUS10294**** I placed an order on November 13,2021 received tracking and still haven't received my order. I would like a refund because this is to long for a packed to be delivered with no information on why its taking to long.
ID
Location
The Bronx, New York
Loss
$51
Preferred solution
Full refund
New Reviewer
Haven’t received order
I havent received my order yet. The order no. Is NA 11240****.There are no updates to the tracking of my packages. Contact me back a @ 478342**** or whisby.maryj2@***.com ASAP.
ID
Location
Macon, Georgia
Horrible service
I am still waiting on my two orders paid for express shipment and I been trying to speak to someone in customer service and there is nothing but this virtual service which sucks I dont see me ever ordering from this company ever again
ID
Location
Brooklyn, New York
Its been more then 10 days and I havent recieved my order
Thanks for finally getting back to me but the timing is awful I finally received my items but the delivery timing was off..Im happy with my purchase butvI definitely deserve some kind of credit
ID
Location
Baltimore, Maryland
Rubbish
Hardly get a response from boohoo absolutely rubbish when need to talk about refunds Im owed a refund and they have tried to only give me half of it
User's recommendation: Don’t waste your money.
ID
Location
Trowbridge, England
Loss
$11
Preferred solution
Full refund
New Reviewer
Not delivered
I payed for next day delivery still waiting 3 days later, no way to get in to touch with them them!!!!
ID
Location
Sunderland, England
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer
Did not receive me order
I stop havent got my order its been almost a month this ridiculous want a refund I dont understand how you guys loose my order and not notify me
User's recommendation: Don’t shop with boohoo thru are trash.
ID
Pros
- Great fashion at reasonable price
- Cheap products
Cons
- No email or any form of contact or assistance given
- Poor customer service
- Customer service
Loss
$118
Preferred solution
Full refund
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New Reviewer
Parcel
Havent received my parcel I dont receive my parcel I havent received my parcel I havent received my p
ID
Location
Blackwall, England
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy order hasn't come
I order some clothes and bag it I got next delivery when I ordered it and it still hasn't come I need my order as it a Christmas present
ID
Location
Colchester, England
Pros
- Never received my order
Cons
- Late deliveries
Preferred solution
Apology
New Reviewer
Haven’t received my order
Havent received my order My name is Derek Jones my email is Derekjonesjr2007@***.com can you give me a call back773 426 **** anytime Ive been waiting for my order like two weeks and I have never received it thank you so much
ID
Location
Chicago, Illinois
Loss
$165
Preferred solution
Full refund
Sent wrong thing for return
I think its absolutely disgusting you dont get anybody to talk to iBooks trying to sort out this for two days I ordered a 14 you sent 16 then I had to re-order Pay delivery charge again disgusting service
User's recommendation: Would never recommend boo-hoo.
ID
Location
Portsmouth, England
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