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Terrible service

Boohoo - Terrible service
Boohoo - Terrible service
Boohoo - Terrible service
Boohoo - Terrible service
Havent received my package its gone back to them because your click and collect address was not right So havent got the items and no one has contacted myself , so also out of money Its put me off to order from boohoo ever again

User's recommendation: Think twice before you use boohoo.

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ID
#4351251 Review #4351251 is a subjective opinion of poster.
Loss
$35
Preferred solution
Full refund

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New Reviewer

They have scamed me

Boohoo - They have scamed me
Boohoo - They have scamed me
Boohoo - They have scamed me
Boohoo - They have scamed me
Boohoo - They have scamed me
Boohoo - They have scamed me
I contacted their customer service and asked if my TAX will be refunded as they have this information on their website and they told me it will be refunded and I will have to provide for them the invoice for TAX. After receiving parcel and contacting customer service they were so rude to tell me that I can not get a refund anymore for no reason! And then when I addressed the problem they had audacity to ignore me and sent me automated text messages. Their customer service phone number are no longer working! Such a SCAM!! Do not order from this company!

User's recommendation: Do not order from this company!!

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ID
#4254769 Review #4254769 is a subjective opinion of poster.
Cons
  • Scam
Loss
$80
Preferred solution
Full refund

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You have left me with no gifts for Christmas

Boohoo - You have left me with no gifts for Christmas
Boohoo - You have left me with no gifts for Christmas
Boohoo - You have left me with no gifts for Christmas
Boohoo - You have left me with no gifts for Christmas
Boohoo - You have left me with no gifts for Christmas
Boohoo - You have left me with no gifts for Christmas
Left me with no gifts for Christmas to give my family Paid next day delivery on the 17th I'm ill with my multiple sclerosis My daughter has messaged them aswell via Facebook, customer service I'm so ill with my anxiety Will nether shop with them again They have not offered to rectify the matter
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ID
#4237509 Review #4237509 is a subjective opinion of poster.
Pros
  • Non because they are hopeles
Loss
$70
Preferred solution
Full refund

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Complaint follow upA complaint

Boohoo - Complaint follow upA complaint
Boohoo - Complaint follow upA complaint
Boohoo - Complaint follow upA complaint
Boohoo - Complaint follow upA complaint
Boohoo - Complaint follow upA complaint
Boohoo - Complaint follow upA complaint
I have ordered two sets of orders over a £200 order I was expecting them on the fourth and the 1st of January next day delivery I swear to God I am so upset these are my holiday clothes and Ive got no more money to buy any next day delivery means next day delivery and I text you when you said they order will be with me on the third and the fourth and I have not received my full order Im absolutely disgusted in it I will never use yours again no Ive got no holiday close to go away in
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ID
#4273061 Review #4273061 is a subjective opinion of poster.
Pros
  • You never get your stuff right
Loss
$200
Preferred solution
Full refund

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New Reviewer

Terrible quality jacket

Boohoo - Terrible quality jacket
Boohoo - Terrible quality jacket
Boohoo - Terrible quality jacket
Boohoo - Terrible quality jacket
Boohoo - Terrible quality jacket
Boohoo - Terrible quality jacket
I received a item I need for tomorrow make up all over it they have sawn a label back on it on the collar so it is showing on the outside the seems are all coming away and its absolutely shocking the seamstress has even left the bit of paper and pin on it where they have sawn the label back on very poorly I am not happy at all and was planing to wear this item tomorrow

User's recommendation: Don’t bother.

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ID
#4166750 Review #4166750 is a subjective opinion of poster.
Location
Leeds, Leeds

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